New Neighborhoods is seeking an experienced Occupancy Specialist in the affordable housing industry, specifically experienced with HUD Section 8 properties with project-based contracts and/or Section 42 LIHTC properties tax credit recertification processes as well as familiarity with the affordable housing industry compliance requirements.

The Occupancy Specialist position is responsible for assuring that New Neighborhoods properties operate within all compliance requirements for new leases and within the recertification process of our tenants.  In addition, the Occupancy Specialist reports to the Regional Property Manager and assists in all facets of property management, tenancy, and operations as needed.  New Neighborhood’s goal is to support the long-term growth of our employees and successful Occupancy Specialists are highly considered for future advancement within our organization.

Job Responsibilities include but are not limited to the following:

  • Process initial, annual and interim recertification’s in addition to retroactive rent-calculations while conforming to HUD, LIHTC, Affirmative Fair Housing regulations and guidelines, as well as Federal, State and City government regulations and guidelines.
  • Ensure regulatory compliance, annual re-certifications and annual filing as it pertains to LIHTC, RAP, DECD and HUD.
  • Handle income and rent calculations for tenants using HUD and LIHTC formulas.
  • Receive and process tenant rent collections and delinquencies, late notices and posting rents.
  • Audit and reconcile all subsidized housing programs for assigned NNI property locations.
  • Assists residents and applicants with inquiries and questions regarding LIHTC, HUD, compliance and affordable housing availability.
  • Participate in training including CHFA, LIHTC, Compliance, Fair Housing, HUD, NCHM and other training seminars as requested by your manager.
  • Provide coverage for Property Managers, Assistant Property Managers, or other New Neighborhoods personnel as needed during vacations and/or other extended absences.
  • Complete other tasks, duties and/or special projects as assigned by your supervisor.

Education, Experience, Skills and Other Requirements

  • Bachelor’s Degree required.
  • Must have a minimum of two years of initial, annual and interim recertification experience with HUD properties and/or Tax Credit properties.
  • Demonstrated ability to manage multiple projects and complex operational matters.
  • Experience with Property Management Software. (Real Page, Yardi, Boston Post, etc.)
  • Must be proficient with Microsoft Office (Excel, PowerPoint, Word, and Outlook).
  • Strong written and oral interpersonal and communication skills
  • Strong time management and organizational skills.
  • Experience working in and with community organizations.
  • Property management experience and certifications a plus (COS, TSC)
  • Ownership of an automobile and a valid driver’s license.

Reports To

Regional Property Manager

Work Schedule

Full-Time (40 hours per work week)

 Benefits and Features

401K, PTO, Health, Vision & Dental

Job Classification

Non-Exempt Hourly

To apply send resume and cover letter to: jobs@newneighborhoods.org

NN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. New Neighborhoods is an Equal Opportunity Employer.

New Neighborhoods, Inc. is a nonprofit affordable housing development and management organization. Since 1967, New Neighborhoods has been committed to improving the quality of life in our towns and cities with affordable housing that provides a safety net and springboard to economic self-sufficiency for families, veterans, and seniors throughout Fairfield County, Connecticut.

Summary:

The Property Manager is responsible for the total operation of his or her assigned New Neighborhoods tenant occupied building(s).  The Property Manager has the important responsibility of assuring that New Neighborhoods properties operate in an efficient and cost-effective manner while ensuring that all regulatory requirements (local, State, and Federal) are adhered to in all facets of property management, tenancy, and operations.

Job Responsibilities include but are not limited to the following:

  • Responsible for income recertification, leasing and re-leasing property with minimal direct oversight by the Director of Operations.
  • Consistently provides residents, vendors and employees with the highest quality of service and support.
  • Handles tenant rent collections and delinquencies, late notices and posting rents.
  • Obtains bids from contractors for pending work as may be required to submit to the Director of Operations.
  • Reviews expenses and assists in the preparation of annual budget requirements.
  • Regularly communicates with tenants as a group on an as-needed basis.
  • Recommends and implements outreach program to fill vacancies.
  • Effectively manages maintenance technician including hiring, training, delegating, evaluating, coaching and performance management.
  • Responds to requests by the President and CEO and the Director of Operations and makes recommendations on building and tenancy needs.
  • When directed, attends meetings with appropriate agencies and government entities.
  • Conducts periodic apartment inspections.
  • Attends Asset and Property Management Committee, New Neighborhoods Board and other New Neighborhoods meetings as appropriate.
  • Conducts weekly inspection of the property and prepares a summary report of the property activity, conditions observed and traffic.
  • Prepares monthly calendars and newsletters for distribution to the tenants.
  • Assists in organizing activities for the tenants.
  • Addresses and resolves any emergencies that arise.
  • Showcases available apartments and processes applications for prospective residents.
  • Approves invoices for payments.
  • Walks the property regularly to inspect for cleanliness and curb appeal.
  • Oversees on-site capital improvements.
  • Works with corporate management in preparing aggressive goals and plans.
  • Quickly and fully implements directives from Company staff and corporate headquarters.
  • Ensures compliance with all housing agencies i.e., HUD, CHFA, RA.
  • Performs a variety of duties or tasks as may be assigned by the New Neighborhoods Director of Operations.

Education, Experience, Skills and Other Requirements

    • Bachelor’s Degree and Masters Degree Preferred.
    • Must have HUD & LIHTC experience, a COS or TCS and tax credit knowledge.
    • Demonstrated ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and/or governmental regulations. Ability to write reports, business correspondence and procedure manuals.
    • Must have excellent computer skills as well as proficiency in the following software programs: Microsoft Word©, Excel© and Outlook© as well as knowledge of Boston Post software and QuickBooks.
    • Ability to advocate, organize, problem-solve and provide.
    • A clear understanding of and commitment to New Neighborhoods property locations.
    • Experience working in and with community organizations.
    • Strong written and oral interpersonal and communication skills.

    Demonstrated ability to manage multiple projects and complex operational matters on a daily basis.

    • Strong time management, follow up, administrative and organizational skills.
    • Ownership of an automobile and a valid driver’s license.
    • Ability to work independently, organize tasks, manage time and prioritize projects.

Skills:

  • Good oral, written and interpersonal communication skills.
  • Excellent computer skills, especially excel.
  • Working comprehension of development and operating budgets.
  • Good organizational and research skills.
  • Ability to problem-solve and continually prioritize tasks.

Reports To
Regional Manager

Work Schedule
Full-Time (40 hours per work week)

E.O.E.

To apply send resume and cover letter to: jobs@newneighborhoods.org